Privacy Policy

Introduction

Adiraj Journey values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request visa services
• Apply for passport assistance
• Purchase travel insurance
• Use FRRO services
• Contact us with inquiries or requests

This information may include your name, contact details, passport information, travel itinerary, and other relevant personal details.

Non-Personal Information

We also collect non-personal information through the use of cookies and similar technologies to improve our services and enhance your experience on our website. This information may include:

• IP addresses
• Browser types
• Pages visited
• Time and date of visits

How We Use Your Information

Service Provision

• To process visa applications, passport requests, travel insurance inquiries, and FRRO services.
• To communicate with you regarding your service requests and provide updates.

Improvement of Services

• To enhance our website and services based on user feedback and usage patterns.
• To personalize your experience and deliver content relevant to your interests.

Compliance and Legal Obligations

• To comply with applicable laws, regulations, and legal processes.
• To protect our rights and enforce our Terms and Conditions.

Sharing Your Information

Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as:

• Visa processing agencies
• Passport offices
• Travel insurance providers
• FRRO offices

These providers are required to protect your information and use it only for the purpose of providing the requested services.

Legal Requirements

We may disclose your information if required by law, court order, or government regulations.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
• Secure servers and encryption
• Regular security assessments
• Access controls

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain legal restrictions.
• Objection: You can object to the processing of your personal information under certain circumstances.
• Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at info@adiraj.in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Adiraj Journey: 104-105,57 Shiv Leela, Alibhai Premji Marg, Grant Road East, Mumbai- 400007
Email: info@adiraj.in
Phone: +91 91360 65905

Consent

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.